FAQs

Can I change my shipping address?
You can change your shipping address before we begin shipping on December 1st 2020. Please email support@creatorvc.com with your order number and the addres...
Thu, 12 Nov, 2020 at 9:17 PM
What shipping methods are you using?
USPS/FedEx for Domestic (US) and DHL Global for International shipping.
Thu, 12 Nov, 2020 at 9:17 PM
How long will the delivery take to arrive?
Once we’ve confirmed that your order is on its way, it generally takes 2 to 6 days for domestic orders (US) and 8 to 12 days International orders
Thu, 12 Nov, 2020 at 9:18 PM
Is the delivery slot flexible?
Our shipping couriers understand that you might not always be available at the scheduled time for delivery generated by us. So they let you pick your delive...
Thu, 12 Nov, 2020 at 9:19 PM
Exclusive Producer only Digital Premiere with Production Team and Special Guests.
We are planning an Exclusive Digital Premiere for Producers, Crew and Special Guests on the 5th of December. Details to be confirmed.  Our tight timeline p...
Thu, 19 Nov, 2020 at 8:13 AM