FAQs

When will physical rewards be sent out?
UPDATE - Thursday, October 19th We're delighted to announce that all shipments have been processed. Please note that the sender is Media Plant...
Thu, 19 Oct, 2023 at 5:00 PM
Addressing Errors in Crowdfunded Documentary Credits
Last Updated: September 6, 2023 Introduction Thank you for your support of our crowdfunded documentaries. With your contribution, we've been able to b...
Wed, 6 Sep, 2023 at 5:18 PM
I'm a backer and haven't received my Digital Rewards?
All our backers from Kickstarter, Indiegogo and CrowdOx were emailed digital codes for their backer rewards on August 31, 2023. Unfortunately, when comp...
Tue, 5 Sep, 2023 at 3:16 PM
Virtual Screening and Live Q&A w Producers - Sat, 2nd September
UPDATE: If you missed out on the Virtual Premiere, you can still watch a recording of the live Q&A with the Producers of the documentary: ...
Tue, 5 Sep, 2023 at 3:18 PM
FPS: First Person Shooter - Subtitles
If you're experiencing any issues with syncing the Spanish or English Subtitles, please download the latest version via the link below: FPS: First P...
Fri, 1 Sep, 2023 at 8:22 PM
Address & T-shirt size Confirmation for Kickstarter, Indiegogo or CrowdOx Backers
Please click on the link below, where you will get the opportunity to review and change the shipping address (and t-shirt size, if applicable) for your ord...
Wed, 30 Aug, 2023 at 2:49 AM
Shipping Policy - First Person Shooter
Shipping Method: We strive to make our products accessible to our valued customers in the United States and around the world. To keep costs manageable for y...
Tue, 4 Jul, 2023 at 7:33 PM
What quality of Blu-ray will you be using?
We are using professionally-pressed discs. This means our documentary will be manufactured to the same quality as AAA titles made by the big movie companies.
Mon, 3 Jul, 2023 at 11:51 PM
How will physical rewards be sent out?
Our physical rewards are manufactured and shipped from the United Kingdom. Items are sent in very study packaging (posters rolled, not folded) to ensure eve...
Mon, 3 Jul, 2023 at 11:51 PM
Will First Person Shooter have subtitles?
Yes, First Person Shooter will have English and Spanish subtitles. We will consider adding other languages if there is a high demand for them.
Sat, 7 Aug, 2021 at 2:46 PM