Thank you for supporting our entertainment projects. By placing a pre-order you agree to the following terms and conditions:


1. Pre-Order Policy

All products offered for sale on this site are pre-orders. Our documentaries are made to order and often feature personalised elements such as backers’ names in the credits. The nature of this process means that:

    •    Production timelines and delivery estimates are subject to change.

    •    We will notify you of any significant delays or changes to your order’s expected delivery date.

2. Shipping and Fulfillment

Shipping and postage fees are not charged at the time of purchase. Instead:

    •    Shipping fees will be charged at the time of fulfilment when your product is ready to be dispatched.

    •    Any shipping estimates provided at checkout are for reference only and are subject to change based on production schedules and courier availability.

3. No Refunds After 14 Days

We are committed to providing high-quality, personalised content to our supporters. Therefore:

    •    We offer a 14-day refund period from the point of purchase. After 14 days, we do not offer refunds, cancellations, or exchanges, as our products are made to order and often personalised.

    •    In the case of damaged or defective items, we will provide a replacement or repair upon proof of the issue.

4. Personalization and Made-to-Order Items

Many of our documentary products are personalised with features such as backers’ names in the credits. By purchasing a pre-order, you acknowledge that:

    •    Once production has begun, changes to personalised content cannot be made.

    •    Our documentaries are made specifically based on the orders received.

5. Delivery Estimates

While we strive to meet all delivery expectations, circumstances beyond our control, including production delays and supply chain issues, may impact shipping times. We reserve the right to amend delivery estimates at any time.

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