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Do you accept international orders?
My payment was declined, what should I do?
Will the Blu-ray be region free?
Will the documentary have subtitles?
Why are you crowdfunding this project?
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In Search of Darkness: Part III (2022)
When will ISOD3 start shipping and when will I receive my items?
Membership Card - ISOD3
Why Does Vimeo Say It Costs $2000 to Purchases the Documentary?
Why Do You Use Vimeo On Demand For Digital Editions?
Do I need a Vimeo account to stream and/or download the documentary?
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FPS: First Person Shooter (2022)
What quality of DVD and Blu-ray will you be using?
Will First Person Shooter have subtitles?
Will First Person Shooter be region free?
How will physical rewards be sent out?
Will you have any stretch goals?
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In Search of Tomorrow (2022)
When will physical rewards be sent out?
My order has been shipped to the wrong address
In Search of Darkness Part II (2020)
Can I change my name in the credits?
Where can I find my name in the credits?
I cannot find my name in the credits
I don’t know if I customised the fan credit?
Where is my digital code?
My digital code is not working. What should I do?
What platform do you use for streaming/downloading the film?
I am experiencing technical issues with Vimeo. What should I do?
What are the rules in the Discord community?
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I missed out on ordering In Search of Darkness: Part II, how can I get a hold of a copy?
What language subtitles does the film come with?
How do I request a refund?
How long do refunds take to process?
What is a Collector's Edition?
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Shipping and Delivery
How will I know when my physical items have been shipped?
What date will you be shipping my physical items?
Will I receive my physical items before Xmas?
I've received the wrong order/ There are items missing
My delivery tracking code is showing that my order is not moving?
Can I change my shipping address?
What shipping methods are you using?
How long will the delivery take to arrive?
Is the delivery slot flexible?
Exclusive Producer only Digital Premiere with Production Team and Special Guests.
In Search of Darkness Part I (2019)
Orders and Refunds