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In Search of Darkness Part II (2020)
Can I change my name in the credits?
Where can I find my name in the credits?
I cannot find my name in the credits
I don’t know if I customised the fan credit?
In Search of Darkness: Part II - Flash Sale Feb 2021 - Refund policy & FAQ
Where is my digital code?
My digital code is not working. What should I do?
What platform do you use for streaming/downloading the film?
I am experiencing technical issues with Vimeo. What should I do?
What are the rules in the Discord community?
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I missed out on ordering In Search of Darkness: Part II, how can I get a hold of a copy?
What language subtitles does the film come with?
How do I request a refund?
How long do refunds take to process?
What is a Collector's Edition?
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Shipping and Delivery
How will I know when my physical items have been shipped?
What date will you be shipping my physical items?
Will I receive my physical items before Xmas?
I've received the wrong order/ There are items missing
My delivery tracking code is showing that my order is not moving?
Can I change my shipping address?
What shipping methods are you using?
How long will the delivery take to arrive?
Is the delivery slot flexible?
Exclusive Producer only Digital Premiere with Production Team and Special Guests.
In Search of Tomorrow (2020)
When will physical rewards be sent out?
In Search of Darkness Part I (2019)
Orders and Refunds