Shipping Fee Payment for In Search of Darkness: 1990-1994 Documentary Blu-Ray Packages
Thank you for pre-ordering In Search of Darkness: 1990-1994! We’re excited to share this epic celebration of ’90s horror with you.
When will shipping fees be charged?
Shipping fees for the In Search of Darkness: 1990-1994 documentary Blu-Ray packages will be charged at the point of fulfillment, which is currently estimated for mid-January 2025 (between Jan 16th-22nd).
If you haven’t received your shipping payment request by January 23rd, 2025, please don’t hesitate to reach out!
Why are shipping fees charged separately?
To ensure a smooth and transparent process, we request shipping fees at the point where we’re ready to fulfill and ship orders. This allows us to provide the most accurate rates, which depend on factors like your location and the current shipping costs at the time of dispatch.
This approach allows us to deliver the best possible service while keeping shipping fees as fair as possible for all backers, based on real-time conditions.
Shipping Fee Information
As communicated throughout the pre-order process, the shipping fee for the In Search of Darkness: 1990-1994 documentary Blu-ray packages was not included in the pre-order price. Instead, it is charged separately at the time of fulfillment. This policy was clearly outlined in our communications, including the pre-order webpage and FAQ. To ensure transparency, we have compiled examples of these communications in this folder of images. We encourage backers to review this folder for reference.
What are the Shipping Fees?
We expect shipping prices to be $13 for domestic (US), $20.00 for international orders without t-shirt, and $25 for international orders with a t-shirt.
What can I expect next?
When we’re ready to fulfill your order, we will send you an email with instructions on how to complete the shipping payment. Please ensure your contact information is up to date, so you don’t miss this important communication.
What if my shipping address changes before fulfillment?
No problem! You can update your shipping address anytime before the fulfillment process begins by contacting our support team. We’ll make sure your Blu-Ray gets to the right place.
If you have any further questions, feel free to reach out to our support team. We’re here to help!
Thank you for being part of the In Search of Darkness community.
FAQs
1. What email address and URL will backers be sent to?
- Email: The request for shipping payment will come from `shipping@creatorvc.com`. Please ensure this email address is added to your safe sender list to avoid missing any important communication.
- URL: You will be sent to (https://shipping.90shorrordoc.com)
2. What should I do if my card gets declined?
- Unfortunately, we are unable to assist with declined cards directly. If your card is declined, please contact your bank or card issuer and ask them to accept the charge. We understand this can be frustrating, but this issue is beyond our control.
3. What should I do if the shipping payment address confirmation is not accepted?
- If you encounter issues with your shipping payment address not being accepted, please reach out to our support team at `support@creatorvc.com`. We will manually add your address to ensure your order is fulfilled.
We’re committed to making this final stage of the process as seamless as possible, and we appreciate your understanding and cooperation.
If you have any further questions or concerns, please don’t hesitate to contact our support team.