Thank you for being a valued backer of In Search of Darkness: 1990-1994! We’re thrilled to deliver your exclusive digital download. The emails with links to your digital rewards are being sent out on Friday, November 29th. If you haven’t received your email yet, here’s what to do:
Step 1: Check Your Email Inbox
1. Look for an email from no-reply@creatorvc.com, codes@creatorvc.com, or orders@creatorvc.com.
2. Be sure to also check your Spam, Junk, and Promotions folders.
Step 2: Confirm the Email Address You Used
Ensure you’re checking the email account associated with your original order on 90sHorrorDoc.com.
Step 3: Search for Your Digital Download Email
Search your inbox using keywords like:
• “In Search of Darkness”
• “Digital Download”
• “CreatorVC”
Step 4: Wait a Few Hours
Sometimes email delivery can be delayed. Please allow up to 24 hours for the email to arrive before taking further action.
Step 5: Contact Our Support Team
If you’ve followed the steps above and still can’t find your digital download email, don’t worry! We’re here to help.
Please contact us at support@creatorvc.com, but be aware that replies may take up to 3 working days.
Include:
• Your full name
• Email address used to place the order
• Your backer number or order confirmation number (if available)
Important Note for Unsubscribed Backers
If you have unsubscribed from our emails, we are unable to send you your digital download link. This may explain why you haven’t received your link. In this case, please contact us at support@creatorvc.com for assistance. Replies may take up to 3 working days.
Additional Notes
• Ensure your email client allows messages from no-reply@creatorvc.com, codes@creatorvc.com, and orders@creatorvc.com to prevent future emails from being filtered out.
• The digital download is only available to backers, and access is limited to the email address associated with your pledge.
Thank you for your support and patience. We hope you enjoy exploring the horror gems of the 1990s! If you have any other questions, feel free to reach out.
Happy watching!
The CreatorVC Team