Introduction
We recently released the digital version of Aliens Expanded to our backers. The video file is a 15GB file encoded using the H265 codec. While this codec offers superior compression and quality, we understand that some backers are experiencing difficulties playing the file on their devices.
Why You Might Be Experiencing Playback Issues
The H265 codec, also known as HEVC (High Efficiency Video Coding), requires more recent hardware and software to decode properly. This can cause playback issues on older or less powerful devices, leading to difficulties in viewing the video.
Recommended Solution: VLC Media Player
We recommend using the free VLC media player, which supports the H265 codec and is compatible across various platforms. VLC is known for its wide compatibility and ability to play almost any video file format.
• Download VLC for Mac: VLC for Mac
• Download VLC for Windows: VLC for Windows
• Download VLC for iOS: VLC for iOS
• Download VLC for Android: VLC for Android
Our Solution: New H264 Version
To resolve these issues, we are providing a new version of the video file encoded with the H264 codec. The H264 codec is widely supported across a broader range of devices and media players, ensuring greater compatibility.
How to Get the H264 Version
To receive a link for the new H264 version of Aliens Expanded, please contact us at support@creatorvc.com. Our team will provide you with the necessary download link.