FAQs

When will I receive my copy?
This is a pre-sales campaign to facilitate the production of Aliens Expanded. Events related to the year-long experience will start in November 2022, but ph...
Wed, 8 Nov, 2023 at 5:03 PM
Do you accept international orders?
Yes. We accept most currencies through our secure payment processing system. Although payments are processed in U.S. Dollars, you will see the equivalent ch...
Tue, 8 Nov, 2022 at 7:46 PM
My payment was declined, what should I do?
Our payments system is hosted by Shopify, the world’s number one ecommerce platform. If you are having problems making a payment we are unable to assist. Pl...
Tue, 8 Nov, 2022 at 7:48 PM
Will the Blu-ray be region free?
Yes, the Blu-ray will be region free
Tue, 8 Nov, 2022 at 7:48 PM
Will the documentary have subtitles?
Yes, the film with come with English and Spanish subtitles.
Tue, 8 Nov, 2022 at 7:49 PM
Why are you crowdfunding this project?
Aliens Expanded is not just about the end result of an amazing documentary; a lot of the value for backers is derived from participating in the journey to g...
Tue, 8 Nov, 2022 at 7:49 PM
What is your refund policy?
We offer a 14-day money-back guarantee from your date of purchase. After this, money raised by the campaign is allocated to the production budget and refund...
Tue, 8 Nov, 2022 at 7:50 PM
When will shipping be charged?
Shipping is charged at the point of fulfilment (estimated Oct. 2023). In the current economic climate, shipping costs are fluctuating and hard to predict. D...
Tue, 8 Nov, 2022 at 7:50 PM
How much will shipping be?
Shipping will be charged at cost (your shipping cost will be the price we pay and we will not make profit on it). We currently expect shipping prices to be ...
Tue, 8 Nov, 2022 at 7:50 PM
Will there be a DVD option?
We are not producing a DVD version of Aliens Expanded. Producing physical media is prohibitively expensive at lower volumes, and after surveying ALIENS fans...
Tue, 8 Nov, 2022 at 7:51 PM