FAQs

Frequently Asked Questions

Missed Out on Pre-Ordering The Thing Expanded Documentary?
Thank you for your interest in The Thing Expanded documentary! Our pre-sale, which ended on September 2nd, 2024, is now closed, and we are no longer accepti...
Sun, 8 Sep, 2024 at 5:10 PM
When Will I Receive My Digital Rewards (add-ons) for The Thing Expanded Documentary?
Thank you for backing *The Thing Expanded* documentary! We’re excited to deliver the digital rewards you’ve been waiting for. Here’s everything you need to ...
Sun, 8 Sep, 2024 at 4:11 PM
All About Our Interactive Schedule of Events
Thank you for supporting The Thing Expanded! We’re excited to have you on this journey with us. Our live events will officially begin at the end of Septembe...
Wed, 4 Sep, 2024 at 7:09 PM
What can I put as my username in the credits?
Names in the credits are limited to 28 characters. We don’t accept bad language, racial, or sexual terms. You can include your online handle or the name of ...
Mon, 12 Aug, 2024 at 5:44 PM
Will The Documentary Be Available on Streaming Platforms?
The documentary and experience is exclusive to our backers who pre-order. There are no plans to make this available on streaming platforms.
Mon, 12 Aug, 2024 at 5:44 PM
When Will I Receive My Copy?
We currently estimate digital editions and physical editions will be sent out in Q4 of 2025.
Mon, 12 Aug, 2024 at 5:43 PM
Will the Documentary Have Subtitles?
Yes, English and Spanish will be included.
Mon, 12 Aug, 2024 at 5:42 PM
Will The Blu-ray Be Region-Free?
Yes, the Blu-ray will be region free.
Mon, 12 Aug, 2024 at 5:42 PM
Why Isn’t There a DVD Format?
Due to low demand we no longer offer our documentaries on DVD.
Mon, 12 Aug, 2024 at 5:41 PM
What Will The Tech Specs for the Digital Download Be?
The download will be a H264 MP4 file, 1080p. We expect the download size to be approximately 15GB.
Mon, 12 Aug, 2024 at 5:41 PM