FAQs

Frequently Asked Questions

What Will The Cast Be?
We have already filmed an interview with John Carpenter and hope to interview all the main cast & crew. We interviewed a couple of cast members, includi...
Mon, 12 Aug, 2024 at 5:40 PM
Do You Accept International Orders?
Yes. We offer shipping worldwide to most countries, and accept most currencies through our secure payment processing system. Although payments are processed...
Mon, 12 Aug, 2024 at 5:39 PM
What is Your Refund Policy?
We offer a 14-day money-back guarantee from your date of purchase. After this, money is allocated to producing your items and refunds will not be available....
Mon, 12 Aug, 2024 at 5:38 PM
My Payment Was Declined, What Should I Do?
Our payments system is hosted by Shopify, the world’s number one ecommerce platform. If you are having problems making a payment we are unable to assist. Pl...
Mon, 12 Aug, 2024 at 5:37 PM
When Do I Pay for Shipping?
Shipping for The Thing Expanded is charged at the point of fulfillment at cost (your shipping cost will be the price we pay and we will not make profit on i...
Mon, 12 Aug, 2024 at 5:35 PM