***UPDATE - TUESDAY 17TH SEPTEMBER, 2024***
We’re excited to share that 80% of pre-orders for Aliens Expanded have now been shipped! However, we’ve become aware of an issue affecting some backers who ordered the T-shirt package. Unfortunately, this will result in a delay for those orders. Affected backers will receive an email with an updated shipping estimate later this week.
If you have any further questions that aren’t addressed on the Helpdesk, please feel free to contact us at support@creatorvc.com. Please note that due to high demand, responses may be delayed, but we aim to respond to all inquiries within four working days.
Thank you for your patience and support!
***UPDATE - THURSDAY, 29TH AUGUST, 2024***
Great news! We have begun shipping our Blu-Ray packages to customers who pre-ordered Aliens Expanded and have paid the shipping fee.
Overview:
This article provides an update for backers of the “Aliens Expanded” documentary regarding the delivery schedule for both digital and physical media versions. Due to recent exciting casting additions, our original timeline for physical media has been adjusted.
Digital Release:
We’re excited to let you know that the digital release of Aliens Expanded was sent to all backers on June 28th, 2024! If you pre-ordered the digital version, you should have received an email with instructions on how to access and download the film. Didn’t get the email? No worries—just click here to get help.
Physical Media Shipping:
We are thrilled to announce the inclusion of some extraordinary talent to the “Aliens Expanded” documentary, including James Cameron, Gale Anne Hurd, Paul Reiser, and Sigourney Weaver. These additions have enriched the project significantly but have also necessitated a slight adjustment to our physical media delivery schedule.
- Revised Physical Media Shipping Date: Due to these late casting additions, the shipping of physical media versions is scheduled to begin at the end of August/early September.
- From Tuesday August 27th - Friday September 6th, we will be reaching out to collect the shipping fee payments necessary to get your rewards to you via email. For more information regarding shipping payments, please click here.
Thank You for Your Patience:
We understand that delays can be frustrating, but we are confident that the enhanced content featuring these iconic figures will make the wait worthwhile. Your support and enthusiasm for “Aliens Expanded” are invaluable to us, and we are committed to delivering a documentary that exceeds your expectations.
Contact Us:
If you have any questions or concerns about your order or the updated delivery schedule, please don’t hesitate to reach out to our support team at support@creatorvc.com. We are here to assist you and ensure a smooth delivery process.
Conclusion:
Thank you for your continued support and patience as we finalize this extraordinary project. We are excited to share “Aliens Expanded” with you and look forward to celebrating its release together.
Best regards,
The Aliens Expanded Team