FAQs
Frequently Asked Questions
The Thing Expanded Digital Sale FAQ Introduction We are running a limited two-week digital sale of The Thing Expanded, available exclusively at thethingex...
Thu, 7 May, 2026 at 6:31 PM
Now that you've watched The Thing Expanded, we'd love to hear what you thought. Your feedback helps us shape future projects, and your reviews help ...
Fri, 24 Apr, 2026 at 6:13 PM
Introduction We understand how frustrating it can be not to receive your digital download for The Thing Expanded, especially after eagerly anticipating ...
Thu, 23 Apr, 2026 at 5:46 PM
Introduction We are deeply grateful for the support of all our backers for The Thing Expanded. We strive to include every backer in the credits accurate...
Thu, 23 Apr, 2026 at 5:39 PM
Shipping for The Thing Expanded is charged at the point of fulfillment at cost (your shipping cost will be the price we pay and we will not make profit on i...
Thu, 16 Apr, 2026 at 2:12 AM
Thank you so much for pre-ordering The Thing Expanded. We are currently in the final stages of post-production (including adding our backers' names ...
Fri, 27 Mar, 2026 at 7:36 PM
Yes, English, Spanish and German subtitles will be included.
Tue, 17 Feb, 2026 at 5:47 PM
Yes. We offer shipping worldwide to most countries, and accept most currencies through our secure payment processing system. Although payments are processed...
Mon, 12 Aug, 2024 at 5:39 PM
Our payments system is hosted by Shopify, the world’s number one ecommerce platform. If you are having problems making a payment we are unable to assist. Pl...
Mon, 12 Aug, 2024 at 5:37 PM
The download will be a H264 MP4 file, 1080p. We expect the download size to be approximately 15GB.
Mon, 12 Aug, 2024 at 5:41 PM